Returns & Exchanges

At QVR Hair, we prioritize your satisfaction and offer a 30-day return window for items in their original, unused condition with all packaging intact. We want you to feel confident and beautiful in your purchase, so we make the exchange and return process as seamless as possible.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team via email with your order number and the reason for your return to receive a Return Authorization number.

• 2.
  Prepare the Package

  Carefully pack the unwashed and uncut hair extensions or wig in its original silk bag and box, ensuring all tags and protective nets are attached.

• 3.
  Ship the Item

  Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking receipt for reference.

• 4.
  Quality Inspection & Refund

  Once our warehouse team verifies the item's condition, your refund or exchange will be processed within 5-7 business days to your original payment method.